Rethinking Customer Service: How to Wow

January 4, 2011
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Traveling on Christmas Eve is no fun, unless you happened to be on Spanair flight JK5208 from Barcelona to the Canary Islands this year. When they arrived at baggage claim, they each received their own personal Christmas present on the carousel. For once, it pays to check a bag! (via AdFreak) No translation needed to.. read more →

Facebook Deals: The Latest in LBS

November 5, 2010
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The business applications are nearly endless.  We’re getting right to work on developing some cool marketing campaigns for some of our B2B and retail clients. read more →

Muscle Cars, Social Media & Marketing

June 10, 2010
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Hot Rod Magazine’s Power Tour 2010 tour rolled into Chattanooga, Tennessee, and I wasn’t about to miss it.  Being a car enthusiast it didn’t take much for me to scoot out of the office early to catch the parade of muscle.  The show did not disappoint.  The assembly of vehicles was like an all-you-can-eat classic.. read more →